About Us

Well, since you are here, we would suggest you use our online estimate request form. Otherwise, the best way to ensure that we get all the information necessary to do an accurate quote is to give us a call at 515-244-9444 and talk with one of our customer service representatives.

There really isn't a short answer to this question. Some jobs can be produced in minutes and some jobs may take days. Let us know when you need your job completed and we'll let you know if it can be done. We go to great lengths to meet your most stringent demands.

We accept cash, company check and all major credit cards. We can also set up a business account for you, as well. Please contact us at 515-244-9444 for details.

A vector file is artwork created using mathematical paths instead of pixels. Because of this, it can be enlarged to any size without losing quality, making it the best choice for professional printing.

Vector files are ideal for:
• Logos
• Icons
• Simple illustrations
• Signage
• Large-format printing

Common vector file formats include AI, EPS, PDF, and SVG.

If you're printing a banner, sign, business card, or anything with your company logo, a vector file will provide the sharpest, cleanest results.

A raster file is made up of tiny squares called pixels. Photos taken with a camera or smartphone are raster images. Unlike vector files, raster images have a fixed resolution, so enlarging them too much can cause them to become blurry or pixelated.

Raster files work best for:
• Photographs
• Detailed images
• Complex artwork with lots of shading

Common raster file formats include JPG, PNG, TIFF, and PSD.

For the best print quality, raster images should be at least 300 DPI (dots per inch) at the final print size. If you're unsure whether your image is high enough resolution, we're happy to check it before printing.

Please review our artwork guidelines above.

A bleed is extra artwork that extends beyond the finished trim size of your project. It allows us to trim your printed pieces accurately without leaving unwanted white edges. We recommend extending your background or images at least 1/8 inch (0.125") beyond the final size on all sides.

Most blurry prints are caused by low-resolution images. Pictures copied from websites, screenshots, or social media are usually designed for screens—not printing. For the best results, images should be at least 300 DPI (dots per inch) at the size they'll be printed. If you're unsure whether your files are high enough quality, we're happy to check them before printing.

Usually not. Logos found on websites are often low-resolution and optimized for online viewing, which means they may appear blurry or pixelated when printed. If possible, provide your original logo file in an AI, EPS, PDF, or SVG format. If you don't have those files, we can help determine the best option.

The Pantone Matching System (PMS) is a color reproduction standard in which colors all across the spectrum are each identified by a unique, independent number. The use of PMS allows us to precisely match colors and maintain color consistency throughout the printing process.

If your project requires a specific Pantone (PMS) color for brand consistency, let us know when placing your order. Exact Pantone matching is most accurate with offset printing using spot inks. For digital printing, we'll match your Pantone color as closely as possible, though slight variations may occur depending on the printing process and paper you choose.

Not typically. Because white is the default color of paper, it is simply recognized as the absence of any ink. However, when using colored paper, white ink may be used if any text or graphic requires it.

• Email artwork to info@sprint-print.com
• Upload to our website under "Send A File"
• Provide a Dropbox, Google Drive, or WeTransfer link
• Provide files on a USB Flash Drive

Preferred file formats:
• PDF (Print Ready)
• Adobe Illustrator (.AI, Convert font to outlines)
• Adobe InDesign Package (.INDD with linked files and fonts)
• EPS

Other accepted formats:
• JPG/JPEG (high resolution only)
• PNG (high resolution only)
• TIFF

Canva, Adobe Express & Online Design Platforms*
Please submit these files as a "PDF Print". Select "Crop Marks and Bleed" if your design extends to the edge of the page. If a PDF cannot be provided, high-resolution PNG files may be accepted for certain products.

*Microsoft Word, PowerPoint, Publisher, Canva, and other online design files may require additional setup charges to prepare for professional printing.

AI-generated file are welcome; however, many require additional setup before the can be professionally printed. If artwork submitted from ChatGPT, AI design tools or image generators is not print-ready and requires resizing, resolution correction, bleed setup, color conversion, file rebuilding, or other prepress adjustments, additional artwork charges will apply. Any applicable charges will be communicated and approved prior to production.

Canva is a great design tool, but files often need to be prepared for professional printing. Common issues include missing bleed, low-resolution images, incorrect color settings, transparency effects, and fonts that may not reproduce as expected. We can review your Canva file and make sure it's print-ready before production to help avoid unexpected results.

Once you approve your proof, your project moves into production exactly as approved. Please review your proof carefully for spelling, grammar, layout, phone numbers, addresses, colors, and any other details. After approval, changes may not be possible without additional charges or delaying production. Approval confirms that the artwork is correct and ready to print.

The best paper depends on your project and the impression you want to make.

• Matte papers have a smooth, non-glare finish and are easy to write on.
• Gloss papers produce vibrant colors and sharp images, making them great for photos and marketing pieces.
• Uncoated papers offer a more natural, classic look and are ideal for stationery and forms.
• Heavy cardstock creates a premium feel for business cards, postcards, and invitations.

Not sure what you need? We'll gladly recommend the best paper based on your project, budget, and goals.

Both are excellent options—it simply depends on your project.

Choose gloss if you want:
• Bright, vibrant colors
• Sharp photos and graphics
• A polished marketing look

Choose matte if you want:
• A softer, more elegant appearance
• Less glare
• A surface that's easier to write on

If you're undecided, we're happy to help you choose the option that best fits your project.

Computer monitors, phones, and tablets display color using light (RGB - Red, Green, Blue), while printers reproduce color using ink (CMYK - Cyan, Magenta, Yellow, Black). Every screen is calibrated differently, so colors can appear brighter or more vibrant on one device than another. We do our best to match your artwork as closely as possible, but some variation between screen and print is completely normal.

Several factors affect how colors print, including the type of paper, printing method, ink, lighting, and the device used to create your artwork. Even reprinting the same job at different times can result in slight color variations. These small differences are a normal part of commercial printing and fall within industry standards.

Yes. We can scan drawings up to 11" x 17" and save electronic versions. We can copy files to a flash drive or email them to you directly. Minimum cost for service is $5.00.